Field Maintenance Team Leader-MC


Job Description
OVERVIEW
Job Title
Field Maintenance Team Leader
Job Code:
HR
Direct Reporting Relationships
Reports to:
Project Coordinator
Supervisor: (Job Title):
Field Operation Manager
Division
Technical Buildings Facilities Management
Department
O&M
Grade
HR
Job Family
: HR
Role Purpose:*




Senior in air-condition ,HVAC, DC system, generator  ,batteries , Leading the field operation activities regional-wise including the corrective and preventive maintenance keeping local SLA/KPI up to the expected level

Responsibility and accountability


Key Activities  Describe



1.      
·         To lead the operation and maintenance for the Field Maintenance team in his district



2.      
·         To handle daily trouble shooting as per the NOC analysis and escalation of any problem.



3.      
·         Responsible for the 24x7x365 shift allocation and shift schedule and Preventive maintenance plan with Project Coordinator



4.      
·         Responsible for reporting to Project Coordinator and customer interfacing regarding related request from the customer



5.      
·         First line support regarding fault clearing for the network and also to support the Field Maintenance team regarding site fault clearing activity



6.      
·         Responsible for monitoring the quality of the Managed Services FM team at his district



7.      
To support Field Maintenance junior engineer for any related technical problem as well as the FM team



8.      
·         Responsible in escalating the problem to Field Operation Manager if he cannot solve the issue.

Competency                                       Yes                         No                           Other
1. CUSTOMER FOCUS



2. TEAMWORK



3. PERSONAL IMPACT



4. CONTINUAL IMPROVEMENT



5. TECHNICAL SKILLS



6. LEADERSHIP




SPECIFICATIONS
Industry :

Telecom
Knowledge and Experience

 2< related Experience -senior
Education and Certification Requirements

Electrical/Mechanical  
Job Specific Technical Skills


Senior in air-condition ,HVAC, DC system, generator  ,batteries , Leading the field operation activities regional-wise including the corrective and preventive maintenance keeping local SLA/KPI up to the expected level
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