Field Maintenance -MC-Technician associate

Job Description
OVERVIEW
Job Title
Field Maintenance Technician
Job Code:
HR
Direct Reporting Relationships
Reports to:
Field Maintenance Team Leader
Supervisor: (Job Title):
Project Coordinator
Division
Technical Buildings Facilities Management
Department
O&M
Grade
HR
Job Family
: HR
Role Purpose:*



Good knowledge and skill for  fire alarm and fire fighting system concept , access system, lights ,alarms, CCTV  .power cable termination ,main distribution board

Responsibility and accountabilities


Key Activities  Describe



1.      
·         Provide  Good knowledge and skill for  fire alarm and fire fighting system concept , access system, lights ,alarms, CCTV  .power cable termination ,main distribution board



2.      
·         Accept TT's from Network Operation Centers, field technicians and field maintenance engineers ;  and troubleshoot the fault for Closure



3.      
·         Identify the root cause and provide the solution for trouble tickets including ensuring minimum downtime for all outages



4.      
  • Trace all Electromechanical and  Power equipment faults and instruct the technicians to fix the faults remotely



5.      
·         Coordinate with Vendors for any further assistance to resolve the Faults



6.      
·         Identify trends of failures and recommend corrective measures



7.      
·         Escalate to FMS as per the SLA’s

Competency                                       Yes                         No                           Other


1. CUSTOMER FOCUS


2. TEAMWORK


3. PERSONAL IMPACT


4. CONTINUAL IMPROVEMENT


5. TECHNICAL SKILLS


6. LEADERSHIP




SPECIFICATIONS
Industry :

Electromechanical
Knowledge and Experience

2< related Experience - senior
Education and Certification Requirements

Electrical / Mechanical Technician
Job Specific Technical Skills


    Good knowledge and skill for  fire alarm and fire fighting system concept , access system, lights ,alarms, CCTV  .power cable termination ,main distribution board Strong command of PC software packages.
    Strong command of the English language, Arabic language knowledge will be considered as an advantage
    Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
    Strong organizational and time management skills
    Able to work under high pressure

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