Air condition and HVAC Panel MC-associate Technician

Job Description
OVERVIEW
Job Title
AC /HVAC Technician Specialist
Job Code:
HR
Direct Reporting Relationships
Reports to:
Field Maintenance Team Leader
Supervisor: (Job Title):
Field Maintenance Team Leader
Division
Technical Buildings Facilities Management
Department
O&M
Grade
HR
Job Family
: HR
Role Purpose:*


Advanced fault air-conditioners split unit system and HVAC control panel identifying root causes, managing solutions and repairs, escalation in case of need to involve the vendors, identification of trends, problem solving, and reporting.

Responsibility and accountabilities

Key Activities  Describe

1.      
·         Provide high level of Technical Expertise of air-conditioners split unit system and HVAC

2.      
·         Accept TT's from Network Operation Centers, field technicians and field maintenance engineers ;  and troubleshoot the fault for Closure

3.      
·         Identify the root cause and provide the solution for trouble tickets including ensuring minimum downtime for all outages

4.      
  • Trace all Electromechanical and  Power equipment faults and instruct the technicians to fix the faults remotely

5.      
·         Coordinate with Vendors for any further assistance to resolve the Faults

6.      
·         Identify trends of failures and recommend corrective measures

7.      
·         Escalate to FMS as per the SLA’s

Competency                                       Yes                         No                           Other

1. CUSTOMER FOCUS
√


2. TEAMWORK
√


3. PERSONAL IMPACT
√


4. CONTINUAL IMPROVEMENT
√


5. TECHNICAL SKILLS
√


6. LEADERSHIP
√





SPECIFICATIONS
Industry :

Electromechanical
Knowledge and Experience

2< related Experience -associate
Education and Certification Requirements

Electrical / Mechanical  Technician
Job Specific Technical Skills


•    Strong technical knowledge of telecom Electromechanical  equipment including but not limited to air-conditioners split unit system and HVAC environment  
•    Strong command of PC software packages.
•    Strong command of the English language, Arabic language knowledge will be considered as an advantage
•    Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
•    Strong organizational and time management skills
•    Able to work under high pressure
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